At Mosley Mode Ltd, we are committed to protecting the privacy and security of our customers and site visitors. This Privacy Policy outlines how your personal information is collected, used, and shared when you visit or make a purchase from MosleyMode.com.
1. DATA COLLECTION & USAGE
When you interact with our site, we collect the following types of information:
Identity & Contact Data: Your name, billing address, shipping address, email address, and phone number (+44 7426182851). We use this to process your orders and communicate with you.
Technical Data: Your IP address, browser type, and device information, collected via cookies to improve your shopping experience.
Transaction Data: Details about the jewellery products you have purchased and the history of your payments.
2. SECURE PAYMENT PROCESSING (STRIPE)
We prioritize your financial privacy. Mosley Mode Ltd does not store or process your raw credit card information on our own servers.
Encrypted Infrastructure: All payments are handled by Stripe, a certified PCI-DSS Level 1 Service Provider.
Tokenization: Your payment details are encrypted and sent directly to Stripe. They provide us with a secure “Token” that allows us to confirm payment without ever seeing your full card number or security code (CVC).
3. HOW WE SHARE YOUR DATA
We share your personal information with trusted third parties only to the extent necessary to provide our services:
Payment Gateways: We share data with Stripe to process transactions and perform fraud screening.
Shipping Partners: Your name and address are shared with our couriers (e.g., Royal Mail, DHL) to deliver your order from our Derby facility.
Legal Compliance: We may share data if required to comply with UK laws and regulations or to protect our legal rights.
4. YOUR RIGHTS (GDPR & UK DATA PROTECTION)
As a resident of the United Kingdom or the European Economic Area (EEA), you have specific rights regarding your data:
The Right to Access: You can request a copy of the personal data we hold about you.
The Right to Rectification: You can ask us to correct inaccurate information.
The Right to Erasure: You can request that we delete your data (subject to legal retention requirements for tax and accounting). To exercise these rights, please contact our Data Protection Officer at payment@mosleymode.com.
5. DATA RETENTION
When you place an order through MosleyMode.com, we will maintain your Order Information for our records unless and until you ask us to delete this information. We are legally required to retain certain transaction data for UK tax and audit purposes.
6. COOKIES & TRACKING
We use cookies to remember your preferences and analyze our website traffic. You can choose to disable cookies through your browser settings, though this may limit certain features of our online jewellery store.
7. CONTACT US
For more information about our privacy practices, or if you have any questions, please reach out to us:
