At Mosley Mode Ltd, we are dedicated to providing a high-touch service that matches the quality of our jewellery. Whether you have a question about our collections, need help tracking an order, or require styling advice, our team in Derby is ready to assist you.
Mosley Mode Ltd is a registered British enterprise. All our jewellery is hand-inspected and dispatched from our facility in the heart of Derbyshire:
Mosley Mode Ltd
39 Moyne Gardens, Chellaston,
Derby, DE73 6UY,
United Kingdom
🛡️ Payment Security & Billing Support
Your security is our priority. Transactions on our site are processed via Stripe.
Statement Descriptor: Please look for “MOSLEY MODE LTD” on your bank or credit card statement.
Billing Queries: If you have any questions regarding a charge, we encourage you to contact us directly at payment@mosleymode.com for immediate assistance before reaching out to your bank. We are committed to resolving all billing inquiries efficiently.
🕒 Response Time Commitment
Emails: We aim to respond to all email inquiries within 12–24 hours during the business week.
Urgent Matters: For time-sensitive issues regarding order cancellations or address changes, please call us directly during office hours at +44 7426182851.
🌐 Quick Links for Support
To save time, you may find instant answers in our dedicated help sections:
[Frequently Asked Questions] – Payment and account help.
[Returns & Exchanges] – Instructions on how to return an item.
[Shipping Policy] – Delivery timelines and tracking info.
